Last updated: 01/10/2025
This Privacy Policy describes how ComparePhoneSystems (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit or use www.comparephonesystems.co.uk (the “Website”). We are committed to respecting and protecting your privacy in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect
We may collect and process the following types of personal information:

a. Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Company information
  • Any information submitted through contact forms or enquiry forms

b. Information Collected Automatically
When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Usage data (pages viewed, time spent, links clicked)
  • Cookies and tracking data

c. Third-Party Data
We may receive data from:

  • Analytics services
  • Advertising partners
  • Lead generation platforms

2. How We Use Your Information
We use your data to:
• Provide and improve the Website and related services
• Process your enquiries or requests
• Provide product and service recommendations
• Send marketing communications (where consent has been given)
• Analyse website performance and user behaviour
• Detect, prevent, or address security issues or fraud

3. Legal Basis for Processing
We rely on one or more of the following lawful bases under UK GDPR:
• Consent
• Contractual necessity
• Legitimate interests
• Compliance with legal obligations

4. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
• Enable essential website functions
• Improve user experience
• Track analytics and performance
• Support advertising and remarketing
You can manage cookie preferences through your browser settings or via our cookie banner.

5. Disclosure of Your Information
We may share your information with:
• Trusted third-party service providers (such as hosting, analytics, marketing platforms)
• Business partners where you request product recommendations, quotes, or comparison services
• Professional advisers (lawyers, auditors, accountants)
• Law enforcement or regulators where legally required
We do not sell your personal data.

6. Data Storage and Security
We implement appropriate administrative, technical, and physical safeguards to protect your data from:
• Loss
• Unauthorised access
• Misuse
• Alteration
However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers
Some data may be transferred outside the UK to service providers operating internationally.
Where this occurs, we ensure appropriate safeguards are in place, such as:
• Standard Contractual Clauses
• Adequacy decisions

8. Data Retention
We retain personal data only as long as necessary to:
• Provide requested services
• Meet legal or regulatory obligations
• Resolve disputes
When no longer required, data is securely deleted or anonymised.

9. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction or updates
• Request deletion (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
To exercise your rights, contact us using the details below.

10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Contact Information
If you have any questions, requests, or complaints regarding this Privacy Policy, contact us at:
Email: info@comparephonesystems.co.uk
Address: Dock, 75 Exploration Drive, Leicester, LE4 5NU

12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated “Last updated” date at the top.